Window
30-day guarantee period from initial paid purchase date.
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Money-Back Guarantee
If QAL VPN is not right for your setup, you can request a refund within the guarantee window. The process is intentionally straightforward and tracked through support + billing systems.
30-day guarantee period from initial paid purchase date.
Request through support with account email and billing reference.
Approved refunds are processed back to the original payment method.
Activate and test your typical usage profile.
Validate speed, region behavior, and app experience.
Confirm long-session stability across your network.
Request refund if the service is not the right fit.
Final eligibility and exclusions are governed by current billing terms and local consumer-law requirements.
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